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Advice for Parents and Guardians



If your child is looking to get into an apprenticeship but you’re not sure if it’s the right route for them to take, our advisors are always on hand to answer any questions you may have. Take a look through our FAQs below, and if you would like to speak to one of our team directly you can call our advice hotline on 020 3829 6920.

We also offer information, advice and guidance to parents and guardians on our Facebook account! From online resources to develop your child’s skills to tips on helping them with revision, our Facebook account has plenty of great advice for supportive parents and guardians.

Click here to view our Facebook page!


If your child is under the age of 18 and completing one of our apprenticeships, we will work in partnership with you as their parent/guardian and us as their training provider to ensure their welfare. Take a look at our safeguarding guide below for more information about:

  • What safeguarding is
  • The importance of safeguarding
  • Your role in safeguarding your child during their course
  • The procedures we have in place to safeguard and support your child

Click here to read ‘Your Guide to Safeguarding’ for more information on how you can support your child during their apprenticeship.


What is an apprenticeship?+

An apprenticeship is a paid job that involves the completion of an apprenticeship course alongside a full-time job, meaning apprentices can earn while they learn and gain real-world on-the-job experience. All our courses are delivered by experienced tutors at the apprentice’s place of work, without the need to travel elsewhere for training.

Why choose an apprenticeship?+

An apprenticeship is a fantastic alternative to college or university, allowing individuals to gain invaluable hands on experience alongside a nationally recognised certificate, equipping them with the essential skills and knowledge required to excel in their career.

Who can qualify for an apprenticeship?+

To qualify for an apprenticeship, the following criteria must be met:
• be aged 16+ at the time of enrolment
• be a citizen of the UK or European Economic Area (EEA), or have lived in the UK or EEA for the past three consecutive years
• not already be in full-time education at the point of enrolment
• not already hold a qualification at Level 4 or above in the same area that you wish to study

How much do apprentices get paid?+

Apprentice wages start at a minimum of £4.81 per hour, however many of our positions pay more.

What holidays and annual leave are apprentices entitled to?+

Apprentices are entitled to at least 28 days annual leave per year – the same statutory minimum as normal employees. Employers often subtract the 8 public holidays from this allowance each year.

How are apprenticeship courses delivered?+

Our dedicated tutors will deliver online training in groups as well as 1-1 sessions with the apprentice throughout their programme. All our learners have access to an industry-leading online learning platform that allows 24/7 access to digital learning aids, ensuring apprentices have access to everything they need to support their learning.

What types of apprenticeships are available?+

We offer apprenticeships in a range of different sectors. For a full list of the courses we deliver, click here, or to search our live apprenticeship vacancies visit our Job Search page here.

Do you have to be in full-time employment to complete an apprenticeship?+

In order to complete an apprenticeship, an apprentice must be employed a minimum of 30 hours per week. Our talent partners work hard to ensure we find each individual a role that suits their personality and meets their career aspirations. You can browse our current apprenticeship vacancies our Job Search page.

How long does an apprenticeship last?+

An apprenticeship typically lasts one year to 18 months, although higher level apprenticeships may last longer.

What happens at the end of an apprenticeship course?+

At the end of the apprenticeship course, the employer will decide whether they will continue to employ the individual as a full-time member of staff and they will have the opportunity to decide which steps they take next. Most of our apprentices choose to continue working at the same company, but others decide to move on and apply their new skills and knowledge elsewhere. Some apprentices may also wish to progress onto a further training course with Apprenticeship Connect, and if so their tutor will advise them of what the best step is to take.

How do you support apprentices with learning difficulties and physical disabilities?+

We provide additional support to apprentices with learning difficulties such as dyslexia and those with physical disabilities such as visual or hearing impairments. We can provide resources such as a scribe or large-print documents, and can facilitate other reasonable adjustments to ensure that an apprentice with learning difficulties or a physical disability is not at a disadvantage when completing the course. If you would like to find out more about the additional learning support available, please contact us