HELP AND SUPPORT FOR APPRENTICES
Take a look at the frequently asked questions below, and if you can’t find the answer you’re looking for, let us know and we’ll be happy to help.
What is an apprenticeship?+
An apprenticeship is a paid job that involves the completion of an apprenticeship course alongside your job role, meaning you can earn while you learn and gain real-world on-the-job experience. All our courses are delivered by experienced tutors at your place of work, without the need to travel elsewhere for training.
Why choose an apprenticeship?+
An apprenticeship is a fantastic alternative to college or university, allowing you to gain invaluable hands on experience alongside a nationally recognised certificate, equipping you with the essential skills and knowledge required to excel in your career.
What are the entry requirements for an apprenticeship?+
To qualify for an apprenticeship, you must meet the following criteria:
- be aged 16+ at the time of enrolment
- be a citizen of the UK or European Economic Area (EEA), or have lived in the UK or EEA for the past three consecutive years
- not already be in full-time education at the point of enrolment
- not already hold a qualification at level 4 or above in the same area that you wish to study
How do I apply for an apprenticeship?+
To apply for an apprenticeship position online, click the ‘apply’ button on a vacancy advertised in our Job Search page. If you can’t find the job you’re looking for, you can complete our contact form to request a call back or, you can speak to one of our recruitment consultants on 020 3828 1975 between 9-6pm, Monday to Friday.
How much do apprentices get paid?+
Apprentice wages start at a minimum of £4.81 per hour, however many of our positions pay more.
What holidays and annual leave are apprentices entitled to?+
Apprentices are entitled to at least 28 days annual leave per year – the same statutory minimum as normal employees. Employers often subtract the 8 public holidays from this allowance each year.
How will my apprenticeship be delivered?+
Our dedicated tutors will regularly visit your workplace to deliver flexible training on a one-to-one basis at your company. As well as regular on-site visits, all our learners have access to an industry leading e-portfolio system that allows 24/7 access to digital learning aids, ensuring you have access to everything you need to support your learning.
What types of apprenticeships are available?+
Do I have to be in full-time employment to complete an apprenticeship?+
In order to complete an apprenticeship, you must be employed a minimum of 30 hours per week. Our talent partners work hard to ensure we find you a role that suits your personality and meets your career aspirations. You can browse our current apprenticeship vacancies on our Job Search page.
How long does an apprenticeship last?+
An apprenticeship typically lasts one year, although higher level apprenticeships can last up to 18 months.
When will I receive my apprenticeship certificates?+
Certificates are usually available 6-8 weeks from the apprenticeship end date. You will be given the option to collect these at your nearest Apprenticeship Connect office, or have them posted to an address of your choice.
What happens when I finish my apprenticeship?+
At the end of your apprenticeship, your employer will decide whether they will continue to employ you as a full-time member of staff and you’ll have the opportunity to decide which steps you take next. Most of our apprentices choose to continue working at the same company, but others decide to move on and apply their new skills and knowledge elsewhere. You may also wish to progress onto a further training course with Apprenticeship Connect, and if so your tutor will advise you of what the best step is for you to take.
How do you support apprentices with learning difficulties and physical disabilities?+
We provide additional support to apprentices with learning difficulties such as dyslexia and those with physical disabilities such as visual or hearing impairments. We can provide resources such as a scribe or large-print documents, and can facilitate other reasonable adjustments to ensure that an apprentice with learning difficulties or a physical disability is not at a disadvantage when completing the course. If you would like to find out more about the additional learning support available, please contact us