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Business Administrator Level 3

Apprenticeship Standard


The primary role of a business administrator is to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of a business administrator:

  • Contributes to the efficiency of an organisation through the support of functional areas.
  • Works across teams and resolves business issues as requested.
  • Has a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.


  • The opportunity to apply your new skills and knowledge in your job role.
  • Receive a nationally-recognised certificate from a leading awarding body.
  • Develop a broad range of knowledge, skills and behaviours that will set the foundation for your career in business administration.


The Business Administrator Level 3 course provides learners with a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. Our course is expertly tailored to the role of a business administrator and by the end of the course, you will:

  • Have a firm grounding within organisational operations, functional processes, and the wider working environment.
  • Gain skills spanning IT, record and document production, decision making, planning and organising and project management.
  • Be able to manage and lead business activities like coaching activities and chairing meetings.

Our training will create a concrete platform for your professional development within business administration by providing you with practical opportunities to apply and embed your knowledge and skills.

Course duration:

18 months

Suitable for:

Business administrators, admin assistants, office coordinators, office assistants, business executives and personal assistants.

Recommended EPAO:

City & Guilds


Up to £300 employer contribution inc. VAT or £5,000 apprenticeship levy

Note: apprenticeship courses are paid for by the employer and/or the UK government and learners are not required to contribute towards the course cost in any way.


The Business Administration Level 3 course is delivered over 18 months. At the end of month 15, we allow a three-month period for learners to prepare for and sit their End-Point Assessment.

Our Tutors

All our tutors have an employment background in administration and real-world exposure to the business administrator job role requirements. As a business, we invest heavily in CPD and our tutors receive regular training to ensure we are continually improving our service. Our tutors are all certified, DBS checked and quality checked to ensure you receive the very best training and support throughout the programme.


Apprenticeship courses are developed by trailblazer groups made up of a minimum of 10 employers as well as professional bodies and trade associations, ensuring you study a curriculum that is tailored to a real-world job role.

All our courses are approved by the Institute for Apprenticeships and Technical Education (IFATE) and our curriculum’s are developed with consideration of industry-leading awarding body standards, guaranteeing you work towards an approved, professional certificate that is highly relevant in your chosen industry. Completing an apprenticeship will help you develop the knowledge and skills required to excel in your chosen career, providing a concrete foundation for future growth.

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